Iron Crest Hotel & Lounge
Privacy Policy
Effective 30 September 2026
Information we collect
When you contact us or make a reservation, we may collect your name, email address, phone number, stay dates, room and guest details, and any special requests you provide. If you send a contact message, it is processed through Formspree. If you submit a payment receipt, we retain the receipt with the related booking or order.
How we use your information
We use the information you provide to respond to enquiries, manage reservations, communicate about your stay or order, process payment confirmations, provide guest support, protect our services, and meet applicable legal or record-keeping requirements. We send promotional news and offers only to people who opt in; every campaign includes an unsubscribe link.
Service providers and embedded services
We use service providers to operate parts of this website. Formspree receives messages submitted through the contact form, and Google Maps is loaded when you view or use the map. These providers may process technical information under their own privacy terms. We do not sell your personal information.
Cookies, storage, and security
The website may use essential session and security cookies to support core functions such as forms and account sessions. We keep personal information only for as long as reasonably needed for the purposes above and applicable record-keeping obligations, and use reasonable safeguards to protect it.
Your choices and requests
You may contact us to ask about, correct, or request deletion of personal information you have provided. We may need to retain certain information where required for a reservation, transaction, safety, or legal obligation. Requests are handled in accordance with applicable Nigerian data-protection law.
Contact
For privacy questions or requests, email ironcrest.ic@gmail.com or call/WhatsApp +234 907 715 0945.